Formless Terms of Service
Last Updated: August 7, 2026
Effective Date: August 7, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY, INCLUDING OUR PRIVACY POLICY. YOUR PARTICULAR ATTENTION IS DRAWN TO THE LIMITATION OF LIABILITY CONTAINED IN SECTION 11 BELOW. BESIDES, YOU AGREE TO RESOLVE ANY DISPUTE BETWEEN YOU AND US THROUGH ARBITRATION ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION, AS EXPLAINED IN SECTIONS 14 BELOW. IF YOU DO NOT AGREE WITH ALL OF THE TERMS, YOU MAY NOT INSTALL OR OTHERWISE ACCESS OUR SERVICES IN ANY WAY.
This Terms of Service (“Agreement”) is a legally binding agreement between FORMLESS BASICS PTE. LTD., a company registered in 91 BENCOOLEN STREET, #12-03, SUNSHINE PLAZA, SINGAPORE 189652, or any of its affiliates (“Formless”, “we”, “us”, “our”) and you (“you” or “User”). This Agreement governs your use of or access the websites, Apps, software, and related services provided by Formless, that includes an authorized link to this Agreement (collectively, the “Services”), whether as a guest or a registered user.
YOU MUST BE AND HEREBY AFFIRM THAT YOU ARE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY AND STATE OF RESIDENCE. OUR SERVICES DO NOT OPEN TO PEOPLE WHO ARE UNDER THE AGE OF 18.
By making a registration or application for the Account, or accessing the Services, you are deemed to have read, understood, and accepted all the terms of this Agreement. Formless reserves the right to amend, modify or revise this Agreement at any time and you agree to check periodically for new terms. Please note that your continued use of the Formless Services shall constitute your acceptance to be bound by the newly updated Agreement.
1. Account Registration and Eligibility
You may be required to register or have a Formless Account (“Account”) in order to use the Services.
You must be at least 18 years old or the minimum age required to consent to use the Services in your location, whichever is higher. Children who are under the legal age of majority in your country shall not utilize an Account, the Services, nor enter into this Agreement even with the consent of a parent or legal guardian.
You may not use the Services if your use of the Services has been previously terminated or suspended by us, unless we have provided you with specific prior written authorization to re-use the Services.
You must provide accurate and complete information to register for an Account to use our Services. You may not share your Account credentials or make your Account available to anyone else and are responsible for all activities that occur under your Account. You are responsible for anything that occurs when anyone is signed in to your Account, as well as the security of the Account, and for ensuring that all uses thereof comply fully with this Agreement. Besides, in the event of theft, unauthorized use or any other security breach pertaining to your Account, you agree to notify us immediately.
Individuals are limited to possessing a single Account. Should you attempt to surpass this restriction by any means, we reserve the right to take necessary actions, including but not limited to locking, deactivating, barring access to, or removing your Account, at our discretion.
We may allow you to create or access your Account using third-party sign-in services (e.g., Google or Apple). Those services are provided by third parties and are subject to their own terms and privacy policies. We do not control those services and do not receive your third-party account passwords. If you revoke Formless’s access in your Google or Apple settings, you may need to add another sign-in method to continue accessing your Account. We may suspend or restrict access where a third-party provider indicates your sign-in is compromised or fraudulent. Your ability to use third-party sign-in depends on the availability of those third-party services.
WE MAY TERMINATE YOUR ACCOUNT AT ANY TIME FOR ANY REASON WITHOUT ANY FURTHER FORMALITY IF WE HAVE REASON TO BELIEVE THAT YOU HAVE FAILED TO COMPLY WITH ANY OF THE TERMS BETWEEN FORMLESS AND YOU. If you decide to terminate your Account, you can delete your account within the Services or by contacting us, and we may terminate it as soon as reasonably practical after receiving your termination request.
2. Use of Our Services
We may in our own discretion, permit you to test, evaluate or comment on one or more Service(s) before they are officially launched (“Beta Services”), to identify bugs and errors in the programs and/or improve their functioning. Beta Services are offered “as-is” to allow testing and evaluation and are excluded from any indemnification obligations Formless may have to you.
We make no representations or warranties with respect to Beta Services, including that any Beta Services will become generally available, be uninterrupted or error-free, or that any information, data, materials, or other inputs or outputs submitted, generated, or accessed through Beta Services will be secure or free from loss or damage. To the fullest extent permitted by law, we expressly disclaim all warranties for Beta Services, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or quiet enjoyment, and any warranties arising out of any course of dealing or usage of trade.
Subject to your compliance with this Agreement, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as any other documentation, guidelines, or policies we make available to you, which we may supplement, update or revise, at any time.
“Your Content” means any content that you create, upload, import, submit, post, display, or otherwise make available on or through the Services, including prompts and other content you provide or input to the Services (“Input”), as well as any content, result, and material generated or returned by the Services based on your Input (“Output”).
You are solely responsible for all Your Content submit to the Services. You agree not to submit any content that:
infringes any intellectual property or other proprietary rights of any party;
poses a privacy or security risk to any person, or interferes with or appropriates any person’s legitimate right;
is threatening, abusive, harassing, tortious, bullying, or excessively violent;
is defamatory, libelous, or verifiably false with the purpose of harming others;
constitutes hate speech that demeans or promotes discrimination or violence on the basis of race, ethnicity, gender, religion, age, or other social, physical, or mental characteristics;
is obscene or pornographic, or constitutes sexual exploitation or abuse of a minor, including sharing child sexual exploitation or abuse imagery or content, grooming, or sexual extortion;
glorifies self-harm, including self-injury, suicide, or eating disorders;
promotes terrorism, violent extremism, criminal activity;
interferes with or disrupts the Services or servers or networks connected to the Services;
in our sole judgment, is objectionable or restricts or inhibits any other person from using or enjoying the Services, or which may expose us or our users to any harm or liability.
We may review and monitor Your Content to help detect and prevent illegal activities, harmful content, and other activities that violate this Agreement or applicable law. We have the right to remove any of Your Content that violates this Agreement or is deemed otherwise objectionable by us, in our sole discretion.
You may report any Output or other content that you believe violates this Agreement or applicable law, infringes the rights of any person, or may cause harm to any person by using the “REPORT AN ISSUE” function available on the settings page of the Services.
You agree not to do any of the following in connection with your use of the Services:
submit personal information or proprietary data of third parties without their consent;
obtain or attempt to obtain any information through any means not intentionally made available or provided for through the Services;
compromise children’s safety, including to facilitate the trafficking, sextortion, or any other form of exploitation of a minor;
lease, lend, sell, or sublicense any part of the Services;
try to evade any technological measure designed to protect the Services or any technology associated with the Services;
reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Services source code, in whole or in part;
use the Services for the benefit of, or exported or re-exported to (a) any U.S. embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws, including sanctions and export control laws.
We reserve the right to investigate and take appropriate action against anyone who we conclude, in our sole discretion, has violated the provisions above. That action may include, without limitation, removing Your Content from the Services, suspending or terminating your Account, and reporting you to law enforcement agencies.
Use of the Services is not for emergencies. If you think you have a medical or mental health emergency, call 911 or go to the nearest open clinic or emergency room.
If you are considering or committing suicide or feel that you are a danger to yourself or others, you must discontinue use of the Services immediately, call 911 or notify appropriate police or emergency medical personnel.
3. Your Content & Intellectual Property
a. Formless Content. User may access and use certain content, materials, and assets that Formless makes available through the Services, including materials from Formless’s content library, templates, and other materials made available by Formless for use with the Services (“Formless Content”). All copyrights and other intellectual property rights to Formless Content are owned by Formless or third-party content providers.
b. Your Content. As between you and Formless, you retain all right, title, and interest in and to Your Content, but excluding any Output that modifies, incorporates, or is generated from Formless Content.
c. Output. Subject to your compliance with this Agreement, Formless grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use, download, reproduce, display, distribute, and publish the Output for your personal and non-commercial purposes, solely in accordance with this Agreement. Unless expressly authorized by Formless, no ownership rights in or to the Output are transferred or assigned to you. You acknowledge that due to the nature of the Services, Output may not be unique, and other users may receive similar or identical results.
d. Intellectual Property. Formless retains all right, title, and interest in and to the Services, including all underlying software, models, algorithms, user interfaces, documentation, settings, configurations, metadata, and other technical or operational information generated by or derived from the use of the Services, together with all related intellectual property rights. No rights are granted to you except for the access and use rights expressly granted under this Agreement.
We may use Your Content to provide and maintain our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe. However, we currently do not use Your Content for train, fine-tune, or otherwise improve our models or algorithms.
By providing Your Content to the Services, you grant Formless a worldwide, non-exclusive, royalty-free, sublicensable (to its service providers, including third-party LLM providers) license to use, host, store, reproduce, display, and transmit Your Content for the sole purpose of operating, maintaining, and providing the Services to you.
If you make available any names, trademarks, logos, or other brand elements through the Services, you grant Formless a non-exclusive, royalty-free, perpetual, transferable, sublicensable, worldwide license to use them solely as necessary to operate and provide the Services to you.
You represent and warrant that:
a. You own or have the necessary licenses, authorizations, or clearances to make Your Content available to the Services (including providing any required notice and obtaining all required consents for the relevant data processing and data sharing in compliance with applicable laws), and to grant the rights granted by you under this Agreement.
b. Any names, slogans, trademarks, logos, and other designations you use in association with Your Content are owned by or duly licensed to you.
c. If Your Content contains personal data, you are responsible and accountable for such data in accordance with applicable laws.
You expressly acknowledge and agree that Formless may disclose Your Content to comply with applicable laws, enforce this Agreement, prevent fraud, fix security or technical issues, or in other circumstances as permitted or required by applicable law.
You acknowledge that artificial intelligence and machine learning are dynamic and continuously advancing. Due to the inherent probabilistic nature of machine learning algorithms, the Services may occasionally generate Output that are incomplete, incorrect, inaccurate, or do not precisely depict actual individuals, locations, or factual data. By using the Services, you acknowledge and agree:
a. Output may not always be accurate and should not be used as the only basis for decision-making or as a replacement for specialized or professional advice.
b. You bear the responsibility to assess the accuracy, suitability, and intellectual property rights associated with Output for your specific needs, including conducting human review where necessary.
c. NOTWITHSTANDING THE FOREGOING, YOU MUST NOT USE THE OUTPUT FOR ANY UNLAWFUL OR INFRINGING PURPOSES.
d. Output related to an individual must not be used for purposes that could significantly affect that person, including but not limited to decisions related to credit, education, employment, housing, insurance, legal matters, medical decisions, or other substantial determinations.
e. Any reference to third-party products or services within the Output does not imply endorsement or affiliation with Formless.
4. License Grant & License Conditions
a. Subject to the terms and conditions of this Agreement, Formless grants you a non-exclusive, non-transferable and non-sublicensable, revocable right to install and use the Services, solely for your personal and non-commercial purpose, as applicable (the “License”).
b. The License becomes effective on the date you accept this Agreement and will remain in effect until terminated by either party. Except for the License and rights expressly granted under this Agreement, no licenses or rights are granted by Formless to you hereunder, by implication, estoppel or otherwise. All such other licenses and rights are reserved by Formless.
a. You acknowledge that your use of the Services is also governed by the Privacy Policy which may be amended from time to time by Formless.
b. You acknowledge and agree that you may not, either directly or indirectly, do or attempt to do any of the following actions with respect to any or all of the Services:
Use the Services in any manner that violates any applicable law or regulation.
Infringe the intellectual property rights, privacy rights, or other rights of Formless or any third party.
Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying algorithms, or structure of the Services, except to the extent such restriction is expressly prohibited by applicable law.
Use the Services to develop, train, or improve any competing product or service.
Interfere with or disrupt the integrity or performance of the Services or any third-party systems integrated with the Services.
Allow or assist any third party to do any of the above.
c. You further acknowledge and agree that your use of the Services shall comply with any applicable laws or local regulations, and that you will immediately stop using or accessing the Services when applicable laws or local regulations so require.
d. Except expressly authorized herein, any use of the Services in whole or part, without our prior written consent, is strictly prohibited and the License granted herein will be terminated. Formless expressly reserves the right to deny anyone access to the Services at any time for any reason without prior notice. You further agree that Formless, without any liability, shall be entitled to suspend or terminate providing any of the Services or change the provided content at any time for any reason without prior notice.
If you provide to us any ideas, proposals, suggestions or other materials (“Feedback”), whether related to the Services or otherwise, you agree that Formless will be free to use any Feedback that you provide for any purpose. Formless has no obligation to review, consider, or implement your Feedback, or to return to you all or any part of any Feedback. Feedback is provided on a non-confidential basis, and Formless is not under any obligation to keep any part of any Feedback confidential or to refrain from using or disclosing it. You irrevocably grant Formless a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable, transferable license to reproduce, distribute, create derivative works of, modify, publicly perform, communicate to the public, make available, publicly display, and otherwise use and exploit the Feedback and derivatives thereof for any purpose and without restriction, free of charge and without attribution, including by making, using, selling, offering for sale, importing, and promoting commercial products and services that incorporate or embody Feedback, whether in whole or in part, and whether as provided or as modified.
6. Protection of Personal Data
All the Personal Data collected from you is subject to applicable laws and Formless shall try its best efforts to protect your Personal Data. Please carefully review the Privacy Policy to understand how Formless collects, utilizes, and shares your Personal Data. Your use of or access to the Services signifies your agreement to the processing of your Personal Data in accordance with our Privacy Policy.
7. Payment and Fees
As of the effective date of this Agreement, our services are provided to you at no cost. Formless reserves the right to introduce fees for new features or existing features of the Services at any future date. If we decide to implement any charges, we will notify you in advance and provide detailed information about the new fee structure.
The Services may include, integrate with, or utilize third-party large language models, plug-ins, APIs, or other services provided by third parties (collectively, “Third-Party Services”). Your use of any Third-Party Services is subject to the separate terms, conditions, and privacy policies provided by the third-party provider. You acknowledge and agree that:
a. Your use of Third-Party Services may be subject to conditions established by such third parties (e.g., a third-party LLM may refuse to generate Output if your Input is harmful or contains improper content).
b. To enable you to use the Services, Your Content may be shared with such third parties.
c. Formless does not control, endorse, or assume any responsibility for any Third-Party Services or any output generated or other content made available by them.
d. To the fullest extent permitted by applicable law, Formless has no obligation to pre-screen, monitor, review, or edit any Output or other content provided by or through Third-Party Services.
If you choose to enable or use a third-party plug-in or integration, you acknowledge that Your Content and other relevant data may be transmitted to and processed by such third party in accordance with the third party’s terms. Formless is not responsible for the data handling practices of any third-party provider.
You agree to defend, indemnify and hold Formless and/or its affiliates, employees, officers, managers, directors, agents, harmless from and against any claims, liabilities, losses, injuries, damages, costs, or expenses (including but not limited to attorney fees and other expenses) arising from or in connection with:
Your Content;
Your use of the Output;
Your access or use of the Formless Services;
Your breach or alleged breach of any terms, conditions, obligations, representations or warranties contained under this Agreement;
any materials, data or information provided by You or on Your behalf;
Your violation of any applicable laws or third parties’ rights and interests; and/or
Your other illegal or inappropriate behavior.
9. Intellectual Property Complaints
Formless respects intellectual property rights. Without limiting the generality of rights reserved elsewhere in this Agreement, Formless reserves the right to respond to suspected infringement of intellectual property or publicity rights by: (i) blocking your access to the Services; (ii) terminating your Account; (iii) removing or blocking Your Content; or (iv) taking other actions as deemed appropriate.
If you believe that your intellectual property rights have been infringed, please contact us at: contact@formless.com.ai. Written claims alleging copyright infringement must include the following information:
A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that has been infringed, and a statement of rights secured over the same;
A description of the infringing material and where the same is located on the site;
Address, telephone number, and e-mail address of the copyright owner or its agent;
A statement that the person submitting the claim has knowledge that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by the person submitting the claim, made under penalty of perjury, that the above information in the notice is accurate and that the person submitting the claim is the copyright owner or authorized to act on the copyright owner’s behalf.
10. Injunctive Relief
Without prejudice to any other rights or remedies that Formless may have, you acknowledge and agree that in the event of any threat to or actual breach of this Agreement, Formless shall, without proof of special damage, be entitled to an injunction or other equitable remedy in addition to any damages or remedies to which Formless may be entitled. You waive any opposition to such injunctive relief, as well as any demand that we prove actual damage or post a bond or other security in connection with such injunctive relief.
11. Limitation of Liability
a. You agree that your use of the Services shall be at your own risk. Formless provides the Services on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by applicable laws, Formless and/or its affiliates, employees, officers, managers, directors, agents, disclaim all warranties of any kind, including but not limited to any warranties of merchantability, error-free, non-infringement, or for a particular purpose, regardless of express or implied, regardless of in the aspect of tort, contract or otherwise, and regardless of whether Formless has been advised of the possibility of such liabilities.
b. FORMLESS HEREBY DISCLAIMS ALL WARRANTIES, CONDITIONS, COMMON LAW DUTIES AND REPRESENTATIONS, EITHER EXPRESS, IMPLIED, ORAL OR WRITTEN. Formless makes no warranties about the accuracy or completeness of the Services. Also, Formless assumes no liability or responsibility for:
any errors, mistakes, or inaccuracies of the Services;
personal injury, property damage, lost profits, loss of data or any indirect, special, incidental, exemplary, consequential or punitive damages arising from your use of the Services;
any interruption, suspension or termination of the Services;
any bugs, viruses or similar links transmitted by third parties on or through the Services;
any third-party programs intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any personal information of you; and/or
any damages arising from or in connection with unexpected circumstances or otherwise beyond our reasonable control.
c. FORMLESS MAKES NO REPRESENTATIONS, WARRANTIES, GUARANTEES, OR CONDITIONS THAT ANY OUTPUT IS FREE FROM ERRORS OR BUGS, AUTHENTIC, ACCURATE, VERIFIABLE, RELIABLE, COMPLETE, OR UP-TO-DATE, AND DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF ANY NATURE FOR THE OUTPUT, EXPRESSLY OR IMPLIED. FORMLESS DOES NOT WARRANT THAT THE OUTPUT WILL NOT INFRINGE UPON THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY.
d. Formless has no control over third-party sites which you may have access, including those sites which are linked to our Services or software. Therefore, Formless is not responsible for the content or function of any other websites and disclaims any liability for any aspects of such third-party websites via your direct access or through our Services or software functionality. The applicable service terms and privacy policies of those third-party websites shall govern your use of such websites.
e. In no event shall Formless be liable to you or third parties for any indirect, incidental, punitive, special, exemplary or consequential damages (including, without limitation, loss of business, revenue, profits, use, data, or other economic advantage), however it arises, whether for breach of contract or in tort, even if Formless has been advised of the likelihood of such damages occurring.
IN NO EVENT WILL FORMLESS’s TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO FORMLESS IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
Some states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, this Agreement only limit our responsibilities to the maximum extent permissible in your country of residence.
12. Notice
To the maximum extent permitted by applicable laws, Formless may send notices (including but not limited to various rules, notifications, prompts, or other information pertaining to the use of the Services) to the users through one or more of the following, including but not limited to notice or announcement within the Services, email, or other contact information you provided to Formless.
Once any notice is dispatched or sent in any way listed above by Formless, it shall be deemed to have been served to you and have a binding effect on you. If you do not agree to, please inform Formless in writing within fifteen (15) days as of the receipt of such notice. Otherwise, it shall be deemed that you have accepted and agreed to such notice.
13. Termination
This Agreement is effective upon your creation of an Account, and shall remain in effect until it is terminated or superseded by a New Agreement, or, if neither of the foregoing events occur, as long as you continue using the Services. In the event that Formless chooses to cease providing the Services, or license to a third party the right to provide the Services, Formless shall use reasonable commercial efforts to provide you prior notice, unless the discontinuance arises from a matter that is beyond our control or causes the provision of such advance notice not to be possible or feasible. Neither the Service nor the agreement to provide access to the Service shall be considered a rental or lease of time on the capacity of Formless’s servers or other technology.
a. You may terminate this Agreement by cancellation of your Account within the Services or by contacting us. PLEASE BE AWARE AND ACKNOWLEDGE THAT THE CANCELLATION OF YOUR ACCOUNT IS AN IRREVOCABLE ACTION. AFTER CANCELLING YOUR ACCOUNT, YOU WILL NO LONGER BE ABLE TO LOG IN OR USE ANY OF OUR PRODUCTS OR SERVICES, AND YOU WILL NOT BE ABLE TO RETRIEVE ANY CONTENT OR INFORMATION BOUND TO OR OTHERWISE GENERATED UNDER YOUR ACCOUNT, UNLESS OTHERWISE STIPULATED BY APPLICABLE LAWS.
b. We reserve the right to terminate this Agreement at any time for any reason, or for no reason, with or without notice to you. For purposes of explanation and not limitation, most Account suspensions and terminations are the result of violations of this Agreement. In case of minor violations of these rules, we may provide you with a prior warning and/or suspend your use of the Account due to your non-compliance prior to terminating the Agreement or modifying or deleting an Account.
c. The Dispute Resolution provisions of this Agreement will survive termination and apply to all Disputes that arose or could have been initiated prior to termination. Also, all the rights and interests of Formless and the authorization (if any) granted to Formless shall still remain in effect and survive the termination of this Agreement.
14. Governing Law and Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT OR TO PURSUE CLAIMS IN A CLASS OR REPRESENTATIVE CAPACITY.
a. The Agreement and any dispute or claim arising out or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore.
b. Before bringing a formal legal case, you must first contact us. If you and Formless can’t resolve the dispute, you may bring a legal claim in the appropriate venue as explained in the remainder of this section.
c. For dispute arising out of or in connection with the Agreement, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this Section. The seat of the arbitration shall be Singapore. The Tribunal shall consist of three (3) arbitrators. The arbitration language will be English. The arbitral award is final and binding upon both parties.
d. If the above arbitration terms are not enforceable on any dispute, both parties agree that such dispute shall be brought in a court in Singapore. You hereby consent to, and waive all defenses of lack of personal jurisdiction and/or forum non convenience with respect to venue and jurisdiction, whether by arbitration or judicial judgment.
e. SUBJECT TO APPLICABLE LAWS AND REGULATIONS, ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.
15. No Assignment
You may not assign, transfer, charge, or sub-contract all or any of your rights or obligations under this Agreement, whether by operation of law or otherwise, without the express prior written consent of Formless. Otherwise, Formless may, in its sole discretion, terminate providing any services to you without prior notice. If the restrictions on transfer are not enforceable under the law of your country or residence, then this Agreement will be binding on you and any of your recipient. Notwithstanding the foregoing, Formless shall be entitled to at any time assign, transfer, charge, or sub-contract all or any of its rights or obligations under this Agreement.
16. General
a. Formless reserves the right to amend, modify or revise this Agreement. This Agreement may be updated from time to time to accurately reflect our services and practices, to promote a safe and secure experience on our Services and/or to comply with applicable law. We will only make changes if the provisions are no longer appropriate or if they are incomplete and only if the changes are reasonable and take due account of your interests or if the changes are required for safety and security purposes or to comply with applicable law. We will give you at least 30 days advance notice of changes to this Agreement that materially adversely impact you either via email or an in-product notification. All other changes will be effective as soon as we post them within our Services. If you do not agree to the changes, you must stop using our Services.
b. If any provision of this Agreement is held to be void or declared illegal, invalid or unenforceable for any reason whatsoever, such provision shall be divisible and deleted from this Agreement and the rest of this Agreement may not be affected and remain in effect. Notwithstanding the foregoing, if the class action waiver is found invalid, unenforceable, or illegal, you agree that it may not be severable. In other words, under no circumstances shall arbitration be conducted on a class basis without the express prior written consent of Formless.
c. You agree that Formless expressly reserves the right, at any time for any reason without prior notice and without any form of compensation, to suspend or deny anyone use or access to the Services; to cease providing any services; and/or to change, add any portion of the Services.
d. No failure or delay on the part of Formless in exercising any right, power or privilege hereunder shall operate as a waiver of it, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise of it or the exercise of any other right, power or privilege.
e. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our Services may not be used for any end use prohibited by applicable trade laws, and Your Content may not include material or information that requires a government license for release or export.
17. Contact
Users with questions, complaints or claims with respect to this Agreement or the Services can be made by contacting us at contact@formless.com.ai.
18. NOTICE TO CALIFORNIA RESIDENTS
Under California Civil Code Section 1789.3, California users of the Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.